How our services may be used

These Terms of Service describe the conditions under which Node Orbit Grid provides access to its website and services. By using this site or engaging any of our services, you accept these terms. Please read them carefully.

Last updated: 16 May 2025

1. Service usage terms

1.1 Acceptable use

You may use this website and our services for lawful, personal, or professional purposes related to household sustainability in Japan. You agree not to use the site in ways that are deceptive, harmful to others, or otherwise in breach of applicable law.

1.2 Prohibited activities

The following activities are not permitted when using this site or our services:

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Attempting to access unauthorised areas of the website or underlying systems

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Transmitting malicious software, disruptive scripts, or automated scraping bots

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Reproducing, distributing, or commercially exploiting written reports or content we produce for you without our written permission

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Misrepresenting your identity or providing false information when making an enquiry or booking a service

1.3 Fair usage

Our services are designed for individual households. We reserve the right to decline or discontinue service where usage appears commercial in scale or inconsistent with the personal nature of the service.

2. Account and access

2.1 No account required

This website does not require you to create an account to browse its content or submit an enquiry. No login credentials are associated with use of the site.

2.2 Contact accuracy

When contacting us through the form, you are responsible for providing accurate contact information. We are not liable for delayed or failed responses caused by incorrect details.

2.3 Service booking

Engagement of any paid service is formalised through direct communication rather than an online booking system. The specific terms of each engagement, including timing and scope, are agreed upon separately.

3. Service availability and modifications

3.1 Availability

We aim to keep the website accessible at all times but cannot guarantee uninterrupted availability. Scheduled maintenance, technical issues, or circumstances beyond our control may result in temporary downtime.

3.2 Geographic scope

On-site services are provided within Japan only. Website content and informational resources may be accessed from elsewhere, though content is written specifically for households in Japan and may not be relevant to other contexts.

3.3 Service updates

Node Orbit Grid may modify, expand, or discontinue any service at any time. Where a service is discontinued after a client engagement has been confirmed, we will communicate promptly and work toward a suitable resolution.

4. Intellectual property

4.1 Site content

All written content, visual design, and structural elements of this website are the property of Node Orbit Grid. You may not reproduce, republish, or distribute site content for commercial purposes without our written consent.

4.2 Deliverables

Written summaries and assessment documents produced as part of our services are provided to clients for their personal use. These documents may not be resold or used as the basis for commercial advisory services by third parties.

4.3 Trademarks

The name Node Orbit Grid and associated visual identity are the property of Node Orbit Grid. Unauthorised use is not permitted.